Shipping Policy

Shipping Policy  

At FourThree, we are committed to providing efficient and reliable shipping to ensure your personalised magnets arrive in perfect condition and on time. Please review our shipping policy below:

Order processing times:  

  •  Most orders are processed and ready to ship within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. 

Order Tracking: 

  • Once your order has been dispatched, you will receive a shipping confirmation email with tracking information. You can use this to track the status of your delivery. Please allow up to 24 hours for these emails to arrive in your inbox. If you don’t see the notification, check your spam or junk folder or contact us for assistance. 

Shipping Times or Delivery estimates  

  • Standard shipping: 2-3 business days 

  • Express shipping: 1 business day

  • Rural shipping: 4-5 business days

Delivery times may vary depending on your location and the shipping method selected. 

NOTE: 

Please be aware we are unable to deliver to PO BOXES

All shipping charges from your order are non-refundable.  Should you need to modify your chosen shipping method or have made an error, please contact us immediately of your order being placed so we can do our best to remedy this.

While we take great care in processing and dispatching your items promptly, we are not responsible for delays, damage, or lost packages once your order has been handed over to our couriers. We recommend tracking your order with the details provided and contacting our courier provider directly for any delivery inquiries. If they are unable to assist you, then please feel free to email/dm us and we will do all we can to ensure seamless solutions are provided.


Delays: 

Please note that delivery times are estimates and may vary due to factors such as distance, public holidays, and other external circumstances beyond our control. Delivery times are calculated from the shipment date, not the order date. 

Contact Us: 

If you have a specific question regarding your parcel, please contact us at info@fourthree.co.nz with your order number.